Cancellation and missed session policy
48 hours’ notice - business days only
If you are unable to attend your appointment
The required notice for cancellation is 48 hours. Where there is less notice, or if you fail to attend your appointment, the full fee will be charged. I hope clients appreciate that it is rarely possible to fill these appointments at such short notice which is why I am obliged to charge for the time.
If arriving late or are unable to fulfil the whole time booked with less than 48 hours’ notice the full treatment time will be charged
Payment
Please make payment within 24 hours of receiving your treatment I reserve the right to take payment upfront when appointment is booked. Many thanks for your understanding.